How it works
What happens between the call and the decision
A claim takes months, sometimes more than a year. This is what happens in that time and who does what.
- 01
Step 1: Twenty minutes on the phone
Our intake coordinator asks about your claim, your income and the date on any letter. It takes about twenty minutes.
- 02
Step 2: Sitting down with a lawyer
At our office, by phone or at a library near you. Bring every letter you’ve had and a list of your doctors.
- 03
Step 3: A letter saying we’ll take it
If we take the claim, we say so in writing and file the form that lets us speak to the agency for you.
- 04
Step 4: Records
We request your medical records and pay for them. This is the slowest part and the most important.
- 05
Step 5: Filing or appealing
We file what the claim needs, from the first application to a brief for the Appeals Council.
- 06
Step 6: The decision, read with you
We explain the decision, check the figures, and tell you what’s next if it’s not what you hoped.
Three things only you can do
Three things make the difference in nearly every claim. None of them needs a lawyer, and all of them help us.
Open every letter, and send us a photo of it
Keep your appointments, and tell us about new ones
Write down how your days go, in your own words
The first call is the easy part
It’s free, and it doesn’t commit you to anything.